Service Support
A vast majority of units returned to us for repairs turn out to be the result of lead failure. If you believe this could be the problem, please select the correct replacement lead set:
For all other service enquiries, please fill out the form below:
Replacement Lead sets:
Replacement and spare power lead sets for the following charger and support unit models:
C15:
MPL50-LI
SPIC50
BSU2-50B
SSU2-50B
CSU2-50B
MPL10
C19:
BSU2-90
MPL50/B
Please use the dropdowns to select the model and country version you require.
Replacement lead set for MPL50.
Please state whether yellow or grey connector is required.
Please note - we are unable to supply replacement lead sets for MPL50 unit not fitted with either a yellow or grey connector. For lead replacement on this style of unit please click here.
Replacement lead set for BSU2-125 and BSU3.
Please state whether grey or yellow connector is required.
Replacement lead set for MPL10
Please state whether yellow or grey connector is required.
Please note - we are unable to supply replacement lead sets for MPL10 unit not fitted with either a yellow or grey connector. For lead replacement on this style of unit please click here.
Replacement lead set for BSU2-50.
Please state whether yellow or grey connector is required.
Please note - we are unable to supply replacement lead sets for BSU2 unit not fitted with either a yellow or grey connector. For lead replacement on this style of unit please click here.