Privacy Policy

Traction Charger Company Limited (‘We’) understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.traction-direct.co.uk (“Our Site”) and, subject to limited exceptions, we do not collect personal data about you unless you contact us.  Any personal data we do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What Data Do We Collect?

  • Personal information you are asked to supply or you supply voluntarily as part of the registration.

  • Users’ Internet Protocol (IP) addresses, which are automatically logged by our web server.

  • Cookies are small text files saved to your computer used to track user navigation around a website. Session cookies are also used to store information on which content, including advertisements, have been seen by a user. Some areas of the Site also use persistent cookies which are permanently stored on the users’ computer. We will use such cookies to identify unique users to the Site. They are not cross-referenced with any other information such that an individual person could be identified.

  • Before Cookies are placed on your computer or device, you will be shown a message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

  • If you send us an email, we may collect your name, your email address, and any other information which you choose to give us.

How Do We Use Your Data?

  • Any personal data we hold will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.

  • You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

  • In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authorityHow and Where Do We Store Your Data?

  • We only keep your personal data for as long as we need to in order to use it, and/or for as long as we have your permission to keep it.

  • Your data will only be stored in the UK.

  • Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure any data we hold about you.

How Can You Access Your Data?

  • You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge.

Contacting Us

  • If you have any questions about Our Site or this Privacy Policy, please contact us by email at admin@traction-direct.com by telephone on +44 (0)1380 738950.

Changes to Our Privacy Policy

  • We may change this Privacy Policy from time to time. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.